How to Download
Some information on downloading your purchase

You will receive an e-mail with the download coordinates as soon as we receive the payment confirmation from the payment gateway verification system, which should not take more than 1 minute to 24 hours (depending on verification process).

If inconsistencies were found in the details of the order it may take longer. We will e-mail you if additional information is necessary or if we manually have processed the order.

If you used PayPal to pay, you should have immediately gained access to the Clients Center, and you can view your license details as well as download any program and templates.

 

NO RECEIPT OF DOWNLOAD DETAILS

If you have not heard from us within 24 to 48 hours, use the support form requesting support. It happens that we send the download details several times and yet some mailboxes never receive the e-mails or the email ends up in the SPAM folder. Check this first before requesting support.

Please realize that the delay of the download information can be caused by missing or incorrect details with the payment, or sent e-mails not arriving in your mailbox, mostly due to dysfunctional spam filters.